AHM provides Community Peace Officers (CPO) and Bylaw Dispatch Services for various cities, towns and counties. AHM dispatchers are trained to ascertain information relating to issues such as noise complaints for loud music or construction, property maintenance issues, barking dogs, animal attacks, vandalism, suspicious activity, traffic complaints such as speeding or stunting vehicles, parking issues, etc. Once this information is obtained, the pre-determined dispatch response is completed by AHM.

The safety of the Officers is ensured through regular safety checks completed at pre-determined intervals throughout an Officer’s shift. The frequency of the safety checks can change at any time upon the request of the Officer, ie shorter timer for a roadside stop or attending premise for a complaint, etc.

AHM has provided emergency fire dispatch services for over 36 years to various cities, towns, counties and municipal districts. Our 24/7 Operational Communication Centre (OCC) is staffed with highly trained and always professional dispatchers capable of handling any fire-related emergency. All dispatchers are EFD (Emergency Fire Dispatch) certified through Priority Dispatch and are required to complete all requirements to maintain certification.

The Priority Dispatch Fire system that the dispatchers use combines the latest technology in systematic call interrogation with the ability to logically prioritize responses and provide life-saving Pre-Arrival Instructions. AHM prides itself on our ability to individualize fire dispatch services for each and every client. Response criteria can be different for every client for every type of situation that the fire department responds to. In addition, AHM can complete dispatch of each call in the manner that the client wants, i.e. radio, pagers, text, calling down phone lists etc.

Dispatch methods can be done as stand-alone or as a combination of methods, depending on what works best for our clients. The protocol is pre-determined with the client to ensure all agencies who need to attend to each situation are contacted. Every call is recorded and available for playback if required.

AHM excels at providing excellent and reliable emergency dispatch services and our ambulance services are no exception. Our 24/7 Operational Communication Centre (OCC) is staffed with highly trained and always professional dispatchers capable of getting the information necessary to dispatch ambulances efficiently while doing the utmost to keep the caller calm under stress.

Dispatch methods can be done as stand-alone or as a combination of methods, depending on what works best for our clients. The protocol is pre-determined with the client to ensure all agencies who need to attend to each situation are contacted. Every call is recorded and available for playback if required.